The Producers Broadway
Tickets Policies
We are not affiliated
with any box office, venue,
or theater. We are in the business of buying
and reselling tickets at prices greater than the
original cost or "face value". Ticket
prices can fluctuate and are guaranteed only after
payment has been received. Event dates and time
changes do occasionally occur. Please verify the
date and time prior to the event.
Privacy Policy
In certain cases we require contact
and personal information from our customers. This
information is strictly used for processing orders
and responding to ticket inquiries. We take the
responsibility of protecting the privacy of our
customers very seriously. No
information will be sold, shared, or rented out.
Security measures have been taken on our site to
insure against misuse, loss and tampering of any
sort regarding information under our control.
Payment
Types
•Check Payment
The option of check payment is acceptable if time
allows. Money orders, cashiers checks, company checks
and personal checks are accepted. Check transactions
for tickets will be shipped after the check
has cleared, which can take up to two weeks.
•Electronic
Transfer Payment
Funds can be directly transferred from your financial
institution to ours.
•Credit Card Payment
All major credit cards are accepted. These include:
AMEX, Discover, JCB, Mastercard, Visa (including
Bank Check Cards with the VISA® emblem). In
certain instances a credit card authorization
form will need to be completed with a copy of
the cardholders drivers license (front and back)
and credit card. This should then be returned
to AET.
Online Ordering
Although our online ordering function
is updated numerous times throughout the day it
is not in real time. As a result tickets displayed
are sometimes not available. If a customer orders
tickets that are no longer in stock we can usually
find very similar seats that are comparably priced.
Customers would only be required to accept tickets
that were originally ordered. Credit cards are not
charged if tickets originally ordered are not in
stock.
Our liability shall be limited
to one and a half times the originally ordered
purchase price.
Credit Card Authorization Form
Orders exceeding $1000.00 require a Credit Card
Authorization form to be completed by customer and
returned to us with a copy of the cardholders drivers
license (front and back) and credit card. Orders
cannot be processed without this documentation so
customers should return it as soon as possible.
Credit cards with billing addresses not in the US,
despite the order amount, will also be required
to follow this procedure. Incomplete documentation
can lead to order cancellation at any time, even
after confirmation.
When an order has been confirmed,
an agent will contact the buyer by email, phone
or fax.
Delivery
of Tickets
 Tickets
are typically shipped within a few days of order
confirmation. All shipments are sent via FedEX.
A signature is required upon delivery. A physical
street address must be provided. FedEX will not
deliver to a P.O. box.
· Federal Express Priority Overnight
- $20.00
· Federal Express Next Day - $15.00
· Federal Express Two Day Service- $ 10.00
International shipments are also possible
in most cases. If we cannot ship to your location,
you will be contacted. Please contact us for international
shipping rates.
We will refund 100% of the transaction
if the shipment is lost, or damaged and tickets
are no longer usable.
Delays and Cancellations
•Delay
or Cancellation of Event
In the case of an event being cancelled and not
rescheduled, the ticket cost, not including any
fees for shipping and handling will be refunded.
This does not apply to cancellations due to an act
of God (weather, earthquake, etc.), venue structure
issues, war, fire, civil disobedience, any acts
of government, customer inability to obtain transportation,
terrorism, strike, lockout or other labor disputes.
There are no cancellations, refunds or exchanges
for delayed events. We are not responsible for time
changes or the rescheduling of an event. If an event
is postponed, the original tickets will generally
be honored for the new date and time of the event.
•Customer Cancellations
The customer cannot cancel their order
or exchange tickets once payment is received.
When you order tickets from The-producers-tickets.net
you can feel confident that you are dealing with
an industry leader. We have been in the business
of procuring event tickets for over ten years. Our
extensive network of contacts gives us access to
some of the best seats in nearly every venue nationwide.
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